I will try to be understanding and as flexible as possible. By booking with me, you are accepting my cancellation policy. If you are unable to attend your appointment, please call ASAP & where possible at least 24 hrs before the appointment.
I will send a text or email reminder 48 hrs before the appointment to assist you in remembering. By confirming your appointment, so I will know you will be attending. If your cancellation is COVID- 19 related, I will refund cancellation charges, but you will not be able to attend appointments for 10 days. Any booking fees or prepayments will be held on account. A refund is available on request. All other cancellations greater than 24hrs notice no charge, less than 24 hrs 30%, 3 hrs or less 50%. Cancellation at the time of appointment (unless contraindicated) you will be offered an alternative treatment, or a 50% fee will apply. No show to an appointment will be charged at 100%.
Pricing is indicative and correct at the time of press. Management reserve the right to make changes as appropriate.